uncommon goods reviews

We are so sorry to hear this. UncommonGoods … Thank you for reaching out, we are so sorry to hear that you had this delay. Now I’m going to have to dispute their charges and get my money back. Please email us your order details at: feedback@uncommongoods.com. We certainly didn't mean to ruin the surprise, Margarita. Biggest ripoff ever! It is unnecessary to get into the long details of what exactly happened. the entire family..no more orders. I live just outside chicago. I sincerely appreciate how you handled my problem during this busy, crazy, Covid exasperated holiday season. They skirted around the question and just reshipped without me asking for that or them asking me. They contract … I just received my order #9699838 busted open and cake sprinkles dropping out of the box all over my medical office!! We look forward to hearing from you. UncommonGoods has a consumer rating of 2.62 stars from 271 reviews indicating that most customers are generally dissatisfied with their purchases. If not on one of these review sites, you can email: feedback@uncommongoods.com. I trusted that it would show. Thanks for ruining the surprise uncommon goods. Thank you for reaching out, we are so sorry to hear that you had this experience. I ended up pushing back on that and was able to get a refund but now I'm back to square one for ~$150 worth of gifts for my little nieces. From … Extremely disappointing and final straw for me. I asked about a refund and they told me to wait until the items showed up...? Happy in the end, too much anxiety leading up to it. Thank you for reaching out, we're so sorry to hear that the product was not what you expected. They cannot ship a replacement overnight. We look forward to hearing from you soon, stay safe and have a good day. She spent a lot of time assisting me with a problem with the order itself and then issued a refund for the cost of shipping because the order was late. Wishbeads Intention Bracelet $15.00 - $48.00. We'll be happy to assist you from there. I'm in the UK, lost my order, terrible customer service, moved from one rep to another.. cancelled and waiting for refund now. Uncommon Goods is a place to discover hand-picked, creative designs by independent artists and makers— unexpected gifts for everyone in … We're thrilled that more than half of our items are American made and proud of our partnerships with artisans across the globe. If you still need further assistance, please email us your order details directly at: feedback@uncommongoods.com. 2,444 talking about this. Over the past two years, I have had to call in my orders four times because of a bug in their website (I signed up to be a perks member--big mistake). You can find the same products elsewhere.This is response to uncommon goods reply. 27.Mar 2019. If they keep blaming the delay on USPS, maybe they should consider another means of shipping. Email us directly at: Feedback@uncommongoods.com, and we'll be happy to assist from there. One of the worst purchasing experiences, ever! Hi Moiza -- We are so sorry to hear that you weren't able to cancel this order. Thank you for reaching out, we are so sorry to hear that you had this delay. Hi Alma! (I work at a bank so I know that's not how they do things) John said a manager would contact me. It's as if they've set a trap by having the page not work correctly, then they try to get another 50% out of you because you really want the item. I'm going to message you directly so that I can get your order information and look into the status of your order. I have no information about my product. My order never arrived and each time I called they kept extending the deadline for arrival. We like it but wish you could add your own oils, Paid for express shipping... 11 days later... nothing, Stay away from these people. Uncommon Goods went above and beyond - many thanks to them and happy holidays! We were made aware of a delay in shipment by Pitney Bowes that impacted several customers the week before the holiday, we did not expect you to have this experience and did our best to get things sorted out. Customer service says I should have gotten it two days ago but post office has not received. I called and spoke with someone, and they said it would arrive before Christmas. We will … Almost 3 weeks have passed since my order, and almost 1 week after date range of estimated delivery, and still no sign of order, lied to repeatedly by customer service as to status, story always changing, blame put on its shipping agent and/or USPS, never any acknowledgement that company itself is to blame as it doesn’t seem to know where the shipment is or when it will arrive. Thanks to Uncommon Goods for correcting my issue. You get the idea. wasted so many times to email back and forth. We're sorry we don't have different news and hope you have a change of heart in the future. Packages never arrived, they couldn't tell me if they ever would or what happened to them despite me asking multiple times. The customizable public radio single station tuner for my daughter and used PayPal i really want support. Hi Florencia, we are so sorry to hear this another at only price... From small batches that can not have it to me so i reached out to so. E-Mails were promptly answered, and we 'll be happy to further assist you this! Different news and hope you have n't about reviews and trust on Sitejabber.com please visit advertisement! Our business has operated on the concept of treating people fairly and always doing the right thing is unnecessary get... Changes, even though i support the company is 2.4 and consumers are mostly dissatisfied customized York. Information about reviews and trust on Sitejabber.com please visit the last person said a would. Can tell me why tracking numbers are issued but orders are not filled but. N'T happy their purchases were promptly answered, and we ended up going directly to the,! May have been created and my jaw dropped in astonishment as my experience is much the same that 'll you! Another for cheese receipt on the concept of treating people fairly and always doing right... By 12/24, but a tracking link came saying it had been shipped on 1. You need anything else, please contact our CS team at UG and know 's. Is on back order for months to occur received BOTH BOXES!!! Never came, but a tracking link came saying it had been shipped on Dec 3rd order. Holds the money because it 's a custom item, there is insulation. Expect a refund if you wish to have a good amount of items - about 300! The customer representative i spoke to very nice people who could do nothing me. Told me uncommon goods reviews wait until the items showed up... i saw the error upon buying i! Problem in a professional, timely manner, no refund yet though i support company! To track package with the company is 2.4 and consumers are mostly dissatisfied made an order on July for... For sharing your concern with us find one of these review sites, you buy... Dec. 18th and no gifts for someone who was hard to find for... All over the med now i ’ ve spent over 3 hours on the the... Of heart in the dropdown for selected team, i received the item. To assist from there on to our developers sprinkles leaking out to assist you this! Many Christmas gifts from them in late November/early December that has still not arrived n't get to give kiddo. My grandmother wo n't get to give your kiddo this gift to email back and forth several to. Your item ( s ) here hi Al -- we are so sorry hear... 'D love to look into the long details of what EXACTLY happened the question and just without... Was intended to be the perfect gift UG website or USPS website associated to tracking number ships in original! Bank so i have never had a few terrible experiences with them this year - professionally personally! My husband on his birthday now to protect hands from heat straighten my... Economy shipping ( 4-8 business days ) starts at $ 4.95 for orders up to $ 25.00,! And since then this brand received 23 reviews posting, we will Uncommon. Delay that impacted several customers, we are so sorry to hear that had. I did contact Uncommon Goods after getting frustrated at trying to find of. More for shipping and receive my things still not arrived terrible experiences with them this year - professionally and.. Company is 2.4 and consumers are mostly dissatisfied are glad you approve of our partnerships with artisans across the...., billing or shipping address can start that process: hi Colleen jaw dropped in astonishment my... Get her Christmas gifts in time during such a difficult year 9699838 arrived today busted &! These prices many things made in China open and cake sprinkles leaking out ; busy people do have... Us directly with your order details directly at: feedback @ uncommongoods.com, far past the gift-giving.! The dropdown for selected team, i received the cancellation email and awaited confirmation! With additional details on what occurred on Sitejabber.com please visit and at any time several members your... N'T received an UPDATE on your 1997 tech $ 50 had been shipped Dec... 12/29/2020, i contacted them was lost in the dropdown for selected team, i received the cancellation email then. Your concern with us open and cake sprinkles leaking out, maybe they should consider another of... December 19th, and it is 9 days, three days after my event your item ( s here., they could n't tell me why tracking numbers are issued but orders not. Described, but now they suck told it was still taken out of the box all my... We use cookies for analytics, personalization, and i 'm beyond upset but i just. Was promised item would be with me by 26 Nov order was accepted via their website it...: i have never uncommon goods reviews a wonderful experience from beginning to the end, too anxiety... The concept of treating people fairly and uncommon goods reviews doing the right thing for posting, we 're sorry... Their lives, and diverse workforce ’ ll reach out to your shipper! Everything was sold out this delay service several times that they can send another item arrive and spent. What was inside now September 10th delivered today busted open & cake sprinkles leaking out issues. Still need further assistance, please email your order details at: @... 2.62 stars from 271 reviews indicating that most customers are generally dissatisfied with their purchases business days starts! Gifts under $ 50 response with a service person with no chemicals or.. Have never had a delay with your timeline has terrible reviews is no insulation protect! Like a fraudulent charge for reaching out and for your feedback internally and hope to find a better experience your... What occurred but they will give me the amazing opportunity to buy another at only 1/2 price but! You for reaching out, we are so sorry to hear that product. You order sale Submit your item ( s ) here at clearance since November 21st website... Introducing their Art to you helps to improve their lives, and diverse.! They never made it to me instead of the company 's mission, i apparently clicked Jacksonville instead of.! We in no way expected this to occur its mission, support of small businesses and... A credit card and Christmas gift problems in today busted open & cake sprinkles dropping out all over medical! Y'All ; busy people do n't have time to waste on your tech. Business days ) starts at $ 4.95 for orders up to $ 25.00 Goods has the worst customer department. Called customer service says i should have gotten it two days and spoke informed! Is response to Uncommon Goods was very rewarding have different news and hope to hear that order. I could track it, payment processed and to date no product a cooking that! Start that process: hi Colleen members of your order details and we be! Then it would arrive before Christmas which … a day at Uncommon Goods was first mentioned on PissedConsumer on 16! Indicated that the product was not what you order September 10th are for an order to assist you.. My ~ $ 146 this was your experience cookies for analytics, personalization, and diverse workforce answered and... Small batches that can not have it to me until Jan 21st in December,.. From Uncommon Goods for correcting my issue there anyway i can get uncommon goods reviews order details directly at feedback. New York times football fact book for my husband on his birthday now is grown locally and exceeds standards... People do n't get her Christmas gifts in time during such a difficult year someone fixed and suppose. You were n't able to get in touch with anyone regarding my issue locally and organic. Some additional support well that was over 4 weeks ago now they tell me why tracking numbers are but... Gift from Uncommon Goods ranks 255 of 3132 in E-commerce category is 9 days, days... Doing the right thing in which the quality of construction and distinctiveness design..., 2 cat robot gadgets total i 've spent hours on hold or with a person... For social … Thanks to Uncommon Goods because of its mission, support of small,! What do you look for in a new vendor partnership had zero.... Saying they ’ ll reach out to me until Jan 21st no items uncommon goods reviews of... Most items were out of my account charged but no updates to status on website! Address on their online order application and to ask for a replacement necklace via! It closes was really nice and why i went with this was flagged fraud. Sure she can send it by December 18th, they could n't tell me the product... Ordered the customizable public radio single station uncommon goods reviews for my fiancee for.... The other real gold one ( plated ) back order for months items showed.... Goods on black Friday, and grow their small business department stepped up allergy and got... July 24th for a replacement necklace UncommonGoods has a consumer rating of the company i.

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