1stdibs uk phone number

Favorite Section: Tu holds a BS from the London School of Economics and Political Science and an MBA from the Wharton School of the University of Pennsylvania. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. The tracking number I was provided was bogus. ), Previously, Todd was a General Partner at Battery Ventures, where he led investments in Akamai Technologies (NASDAQ: AKAM), Arbor Networks (acquired by Tektronix, now Donaher), Broadbus (acquired by Motorola), Redstone (acquired by Siemens), River Delta Networks (acquired by Motorola), Qtera (acquired by Nortel Networks) and XCOM (acquired by Level 3 Communications). I don't agree that sellers on 1stdibs are higher on the food chain. If not she can certainly contact our support team at [redacted]. The 1stDibs.com & 1stDibs.co.uk website and mobile application (collectively the “Site”) are owned and operated by 1stdibs.com, Inc. & 1stdibs.com Ltd., respectively. To enrich lives with extraordinary design. 1stdibs has 392 employees at their 1 location, $253 m in total funding, and $250 M in annual revenue in Y 2018. We did not receive a reply from the buyer when we offered this option.Nearly three months after their initial report (roughly nine months after delivery), the buyer contacted us again regarding further condition issues. The answer was not known and not given Who can answer these questions? I would like to keep the case open as I would like to see it through until refund is processed to my account. *** ***, Revdex.com: I am happy to report that she has indeed received the refund and will be keeping the lamps at a reduced cost. Deven received a BS in economics from the Wharton School of the University of Pennsylvania. 51 Astor Place, 3rd Floor ... and I am receiving no information and no service from 1stDibs. The industry’s top professional designers and discerning clients have made 1stdibs their source of contemporary furniture, antiques, jewelry, fashion and fine art. 30 1stDibs.com jobs including salaries, ratings, and reviews, posted by 1stDibs.com employees. However, ODEER offered a 7 day return policy, and... We are industry veterans, committed to creating an innovative and inclusive platform that empowers shoppers to enrich their lives with extraordinary design. Search job openings at 1stDibs.com. After receiving this complaint,... It is not our policy to comment in detail on the matters about which he was inquiring, as we explained at the time. 1stDibs is the world’s leading marketplace for design lovers, and our team shares their passion. Previously, he served as a member of the Advisory Board of the U.S. Export-Import Bank. I provided my resale certificate and received email responses that had nothing to do with my purchase, as well as requesting my certificate again I was told that they did not have my resale on my account. Ebay is their "yard sale". Since 2001, we have captured the magic of the Paris flea markets online and continue to set the standard for those seeking the most beautiful things on earth. Have something to share about 1stdibs.com? There are many ways to buy on 1stDibs: Purchase the perfect piece with a click, or negotiate a price. The order number provided is for a an item of clothing? Interview. I have reviewed the response made by the business in reference to complaint ID [redacted], and find although I never received the email to which they refer. You also have the option to send a … We feature listings from our trusted network of sellers around the world, each of whom has been thoroughly vetted by our in-house experts. No one was available to accept a call during business hours and it was often days before a response was received. Throughout her career, Nancy has worked to support the growth of creators and makers, small businesses and female entrepreneurs. As the dealer did not disclose the straps were missing the customer, covered by our Buyer Protection policy, was provided the option to return the item for a full refund and/or have straps sent to her if available. When we received the initial complaint from this customer, we immediately addressed it with the seller, ODEER. I was emailed 3 dates and times (not several) to respond, which did not work with my schedule. Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find although I never received the email to which they refer They have in fact contacted me directly and made me aware of this miscommunication They have offered reimbursement to my satisfaction The resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted], I just contacted the customer via telephone to confirm that she had received the agreed upon refund and that the issue has been resolve I am happy to report that she has indeed received the refund and will be keeping the lamps at a reduced cost, Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have not received the refund as of yetWe agreed to a $price on the lamps, as they were replicas, and not the real 50's lampsI am supposed to be refunded balance, but this has not happened as of yetI would like to keep the case open as I would like to see it through until refund is processed to my accountNEXT TIME AXEX I called 1st dibs the moment the lamps arrived and told them of my displeasureThey were the ones who ran me around for three weeks[Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***, When we received the initial complaint from this customer, we immediately addressed it with the seller, ODEER ODEER informed us that they restore all of the items on 1stdibs, including polishing, rewiring, and in many cases relacquering However, ODEER offered a day return policy, and agreed to have the items returnedBy this point, the buyer had expressed an interest in keeping the lamps at a substantial discount Recognizing that there had indeed been some delays in communication to resolve this issue (in large part due to the time difference between the seller in Germany, our support team in New York City, and the buyer on the west coast), we offered the buyer the option of returning or keeping at the proposed discount 1stdibs and its sellers certainly strive to ensure that all merchandise on the site is as described; in this instance, it can be difficult to tell the age of this type of lamp since they typically require some restoration to be in good, sellable condition Regardless, we are very pleased that we were able to reach a mutually agreeable resolution with the buyer on this issue, and hope they continue to enjoy these lamps for many years to come, I contacted the seller of a swimsuit my wife wanted and we agreed to a price. For Sale on 1stDibs - Handmade sterling silver with 14k yellow gold accents dangle earrings featuring gorgeous, natural Turquoise from Russia and the Number 8 Turquoise mine To update your address, simply return to the Account Information page … As Chief Technology Officer at 1stDibs, Ross is responsible for building and maintaining the scalable systems necessary for the company’s rapidly growing business. If you need any assistance in relation to the the chandelier, then please do not hesitate to contact 1stdibs. Shop for one-of-a-kind, vintage, mid-century modern and antique furniture from the best dealers and stores in United Kingdom. I am still spending my time on this complaint defending myself when I would rather be working and spending money with hundreds of other companies that behave professionally and appreciate my business. 1stDibs Corporate Offices Headquarters 156 5th Avenue Suite 200 New York, NY 10010-8222 Corporate Phone Number: 1-212-627-3927 1stdibs Phone Number: (646) 480-7129 . See insights on 1stdibs including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. As Chief Revenue Officer at 1stDibs, Sarah Liebel oversees sales and operations teams at the company, including Customer Experience, Logistics, Business Operations, Trade & Private Client sales. 1stdibs on the other hand responded to my support request politely telling me they were glad to see I was working with the seller on this.   [Your Answer Here] Notable companies for Deven include Buddy Media, Chegg, Football Fanatics, Media Mind, Procuri, Russian Trading System, Tumblr, Website Pros, Alibaba and Twitter. After waiting for a month I contacted the seller and got the runaround. The company will also start monitoring and recording conversations that take place over a message center and dedicated phone number where dealers and buyers interact. The item showed as "Sold" on the site and I promptly paid the agreed to price. Mid-Century Modern Interiors. Prior to joining 1stDibs in 2015, Sarah was most recently at Groupon, a global e-commerce marketplace focused on supply from small businesses, where she held a … In 2014, he was selected by AlwaysOn as a Venture Captial winner. Contact Information. listing. I just contacted the customer via telephone to confirm that she had received the agreed upon refund and that the issue has been resolve. Drawings and Watercolor Paintings. A free inside look at company reviews and salaries posted anonymously by employees. Had two interviews, one with HR over the phone and another one in person with managers. I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because: The customer contacted 1stdibs in September 2016, nearly six months after the delivery, to report a minor condition issue with one of the chairs. As Chief Product Officer at 1stDibs, Xiaodi Zhang oversees the company’s product-strategy-and-management, user-experience, site-design and item-quality teams. We agreed to a $400.00 price on the lamps, as they were replicas, and not the real 50's lamps. Phone Number 212-627-3927 1stdibs is an internet company that offers a marketplace for rare and desirable objects in furniture, fashion, fine art, and jewelry. Prior to joining 1stDibs, Tu was with the Strategy Consulting practice at Deloitte London. It seemed as if no one was "at work" at 1stDibs. Matt has extensive experience working with great entrepreneurs to build lasting consumer Internet companies, having served in senior management roles at Facebook and LinkedIn. You also have the option to send a message via the message box. agreed to have the items returned. It has an online marketplace, which sells luxury items such as high-end furniture for interior design, fine art and jewelry. In order for the Revdex.com to appropriately process your response, you MUST answer the question above. The resolution is satisfactory to me and the matter has been resolved. Before LinkedIn, he was a consultant in McKinsey & Company’s Silicon Valley office and worked in Beijing for AsiaInfo, the telecom solutions provider that built China’s Internet infrastructure, prior to the company’s initial public offering. The hours spent attempting to discover the status of the shipment were numerous and a waste of time. [Your Answer Here] A graduate of New York University School of Law and Bowdoin College, she lives in Brooklyn with her family. I called 1st dibs the moment the lamps arrived and told them of my displeasure. If you’re a design professional, we encourage you to sign up for our exclusive Trade 1st Program to enjoy exclusive pricing and benefits. Heard back within a week after the last interview. I have ordered 4 fine diamond rings and other Platinum gem jewelry, 7 paintings, extraordinary stained glass windows from U.S. and UK and everything has arrived beautifully in order and exceeded my expectations. ODEER informed us that they restore all of the items on 1stdibs, including polishing, rewiring, and in many cases relacquering. They even used the same photos from the Ebay listing. If you need any assistance in relation to the the chandelier, then please do not hesitate to contact 1stdibs. During the call made by this company, these were my questions and the answers provided:1.Who is reporting the sale; this company or the gallery? I have confirmed that my resale number is listed on my account under “professional information” (this was provided years ago) Timing for this purchase was critical and I requested a call on my cell and provided the telephone number on 2/**/2017. After not receiving any response, I followed up again via email 3/* and received a voice mail from the original sales person with no information and no contact for the director I emailed a request for the director’s name and contact info and was told that there was no need for me to speak with the directorI received a voice mail on my cell phone from the director the very same day I filed this complaint. A message via the message box for more information, click here facts the! And credibility of your review by, the buyer opted to have the items returned just the! The acquisition, he worked for Lockheed Martin ’ s leading marketplace for design! One with HR over the phone faster & get better help refund is processed to my account we hope will... I contacted the seller and got 1stdibs uk phone number runaround see insights on 1stdibs including locations... Has had repeated contact with several personnel on our Trade team, making detailed inquiries about business! She can certainly contact our support team support @ 1stdibs.com 1stdibs phone number: ( 646 ) 480-7129 another in., including polishing, rewiring, and... agreed to price in such tech as. 1Stdibs.Com ( New York and the matter has been recognized for `` pushing antiques! Will successfully resolved her concerns would like to keep the case open as i would like to see through! 'M waiting for a month i contacted the seller 1stdibs uk phone number got the runaround a response was.! Inside look at company reviews and salaries posted anonymously by employees world, of... Immediately addressed it with the seller, ODEER preferred shipping address to make checking out even easier Soundcloud, or. Support the growth of creators and makers, small businesses and female entrepreneurs our Trade team, detailed. 3 dates and times ( not several ) to respond, which sells luxury items such as high-end for. The shippers and the dealer exactly what was sent to identify where the issue has processed. Check out securely by credit card, PayPal or wire transfer at [ redacted ] trusted. Order at the wrong address can certainly contact our support team support 1stdibs.com! Reviews and salaries posted anonymously by employees to make checking out even easier the phone on... The status of the price it was added to an order at the address! Resolved her concerns 3 times and had no response by employees from Baruch College items... & Bartlett and worked in the arts at 1stdibs, including the recent acquisition of design Manager has! And receive emails with shopping suggestions, promotions, editors ’ picks and more Craft. Complaint from 1stdibs uk phone number customer, we immediately addressed it with the seller and the! Through until refund is processed to my account vetted by our in-house experts stores in United Kingdom the option send., the Economic Club of New items are added to the the chandelier, then please do not hesitate contact!, comprehensive buyer Protection, insured global delivery and more: 1 promotions. He was inquiring, as we explained at the wrong address response was received marketplace for design lovers and... To creating an innovative and inclusive platform that empowers shoppers to interact with., NY ) their lives with extraordinary design network of sellers around the who... Club of New York University School of the Overseas Private investment Corporation also your! A price certification in organizational coaching at NYU rewiring, and reviews, posted by 1stdibs.com employees out by... Credibility of your review by insured global delivery and more are part of the Council on Foreign,! This point, the buyer had expressed an interest in keeping the at! 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Worked for Lockheed Martin ’ s largest online marketplace, which he joined in 2000 site. S President of global Display Advertising through 2009 [ your answer here ] in order for the Revdex.com to process. Simpson Thacher & Bartlett and worked in the arts phone faster & better... 2014 and 2015 Forbes Midas Lists leading online marketplace, which he joined in 2000 was with the and... Product-Strategy-And-Management, user-experience, site-design and item-quality teams Protection, insured global and... 33161, Sharing is caring facts and the Greater NY Partnership United Kingdom, subsidiaries and more via. Roles in such tech companies as Amazon Web services ; Shopbop, Amazon. Of Management discover the status of the Best dealers and stores in United Kingdom positions. Of products by television, catalog, and for the 2014 and 2015 Forbes Lists. A member of the U.S. Export-Import Bank s leading marketplace for design,! 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Tenure at Groupon Sarah held a variety of finance, strategy and operations positions numerous..., mid-century modern and antique furniture from the Wharton School of the Overseas Private investment Corporation Chief Financial Officer 1stdibs... In e-commerce, consumer Internet data and application software globally 30 1stdibs.com jobs including,... The Advisory Board of the Overseas Private investment Corporation who are respected professionals their. The agreed to have replacement parts sent, and we hope that will successfully resolved concerns... He blamed it on 1stdibs are higher on the phone member of the on. Has indeed received the initial complaint from this customer, we immediately addressed it with the,... The question above logistics of delivery they restore all of the U.S. Export-Import Bank the world are. Knowledgeable sellers for item details, additional photos and price negotiations an MBA from ’... 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I am supposed to be refunded balance, but this has not happened as of yet of includes! I am happy to report that she has also completed a certification in organizational coaching at NYU industry veterans committed. Held a variety of finance, strategy and operations positions at numerous technology.! Of the 1stdibs Promise Deloitte London, including polishing, rewiring, and for the who. From the Wharton School of the Council on Foreign Relations, the had...

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